Account Deletion Request

Exercise your right to be forgotten under NDPA and GDPR

Processing Time: Up to 30 days after confirmation

At BlockEX.Trade, we respect your privacy and your right to control your personal data. Under the Nigeria Data Protection Act (NDPA) and the General Data Protection Regulation (GDPR), you have the right to request the deletion of your account and associated personal data. This page allows you to submit a deletion request for your BlockEX.Trade account.

What Happens When You Request Deletion

Here's a step-by-step overview of the account deletion process

1

Submit Your Request

Enter your registered email address below to initiate the deletion process.

2

Confirm via Email

You'll receive a confirmation email with a verification link valid for 24 hours.

3

Account Disabled

Once confirmed, your account will be immediately disabled to prevent further activity.

4

Compliance Review

Our compliance team will review your request to ensure regulatory requirements are met.

5

30-Day Cooling Period

After approval, there's a 30-day waiting period during which you can cancel the request.

Data Deletion Complete

Your personal data will be anonymized or deleted, and you'll receive a final confirmation email.

Data Retention Information

What data will be deleted vs. retained for legal compliance

Data That Will Be Deleted/Anonymized

  • Full name and personal identifiers
  • Email address
  • Phone number
  • Physical address
  • Bank account details
  • Wallet addresses (anonymized)

Data Retained for Legal Compliance

  • Transaction history (anonymized)
  • KYC verification records
  • AML/CTF screening results
  • Financial audit trail
  • Trade history (anonymized)

Retained for minimum 5 years as required by Nigerian financial regulations

Request Account Deletion

Enter your registered email address to begin the deletion process